About AtWork

The Preceda AtWork program is an employee benefits program, accessible via Managers Self Service and Employee Self Service. This program enables employee's access to discounts on major brands such as Hoyts Cinemas, Apple Computers, Harvey Norman, and many more.

The role of the Support Desk is to setting up licensing and membership information, such as licensing details, membership number ranges and charge rates for billing purposes for the Preceda clients.

  • Clients are charge a negotiated rate for each new employee that is given access to the AtWork Program.
  • Clients are charged on a monthly bases. for a negotiated rate for each employee with an ID Number and with access to the AtWork Program.
  • Clients are not charges for a termination of an employee

Setup

The following tasks are carried out by the Preceda Support:

  1. A user profile is setup on participating client database to allow Preceda Support to record License Details and billing details. Two Prevar settings can be utilised.
    *ATW_MAIN_USR_01
    *ATW_MAIN_USR_02
  2. The AtWork Licence Details window must be setup for each Preceda client using utilising the AtWork Program.
  3. To communicate files to Pegasus via email, Prevar setting *ATW_PEGASUS_EMAIL must be setup.
  4. For Pegasus to communicate with the Preceda Support, Prevar setting*ATW_ADMIN_EMAIL can be setup.
  5. Prevar setting *ATW_TEMPFILES holds the location of the print files for AtWork Administration
  6. Two extracts are created as part of the PCR Apply. A monthly process and a nightly process. The Monthly process calculates the Fee Per User Per Month charges, and the Nightly process collates all new employees joining the program and employees leaving the program (terminated employee's) into two .csv file which are emailed to Pegasus.
  7. The Monthly process also produces a report for each client registered for AtWork, that lists the number of users, the cost per user, the debit amount, and the previous and current credit amounts.

AtWork Transactions

  • For all new employees joining the program, users are charged an agreed fee per user, which is recorded into the AtWork Licence Details window in the New User $ field.
  • For employees using the program a set amount is charged per user per month, this is also recorded into the AtWork Licence Details window.
  • The AtWork Transactions window monitors the movement of four different types of transactions, Credit Purchases, New Starters, Terminations and Monthly processing.

 

Credit Purchase

Credits purchased by the client is manually entered by the Preceda Support, including any additional ongoing credits. To record additional credits drill down on the manual entry and select New.

 

New Starters

The daily extract records the number of new starters, and multiplies this by the value in the New User$ field from the AtWork Licence Details window.

Example

Date/Time Type

Number of
Users

 Cost Per
User		 Debit Amount Previous Credit Current Credit
    (New Starters) (New Starters)      
19-3-10 17:19:15 1 109

15.00

 1635.00 8500.00 6865.00

 

 

Terminations

The daily extract records the number of terminated employees who have access to the AtWork program. Termination employees will no longer be included in the monthly usage value.

 

Monthly Process

A transaction is recorded each time the monthly process is run. The monthly process calculates the number of active, AtWork program users, multiplied this by the Fee Per User Per Month. The calculated value is deducted from the Previous Credit Amount.

Example

Date/Time Type Number of
Users		 Cost Per User Debit Amount Previous Credit Current Credit
      (Monthly Cost)      
19-3-10 21:05:15 3 150

1.00

 150.00 250.00 50.00

 

 

This Setting can only be maintained by the Support Team. For inquiries or assistance, please contact the Support Team.